FAQs
Yes, your apartment can be let, however an application must be made to Wishtower for each tenancy and a ’covenant’ must be completed accordingly. An administration fee is applicable for each let.
Town houses are subject to normal planning and building regulations, but should also refer to their restrictive covenants in particular (6,2. 6,6. And 6,13), with regard to permissions required.
The apartments must make application to the management company for a license, (with plans) and approval must be sought from â€b uilding regulators’ to confirm that any health and safety requirements are complied with.
All internal load bearing walls are the property of the management company and cannot be altered or interfered with in any way. The management company must also be provided with proof of public liability insurance of the proposed contractor.
Yes boilers can be changed, however application must be made for a license as this often requires the replacement of the flue concealed within the cavity ceilings and a new outlet drilled through the external communal wall. Great care must be taken by contractors not to damage external render. Where scaffolding is required for access, it must not block entrances or gateways and cannot be erected for more than one working day, unless it is clad externally to prevent climbing by children or is alarmed to deter climbers. Cherry pickers are permitted for this purpose. The mangement company must also be provided with public liability insurance of the contractor.
Townhouse freeholders are unrestricted with regards to pets within their property.
Apartment leaseholders must apply for license to have ANY pet. License will NOT be given for ANY dogs (apart from guide dogs).
Please contact Wishtower to obtain a license.
NO, it is not safe for children to play in any of the paved driveway access areas,the grassed quadrangle in between the town houses or the undercroft.
Residents are free to park in Macquarie Quay road (which is adopted by Eastbourne Council). Within the restrictions of the yellow lines in place.
The town houses have their own private driveways and some also own part of the access road outside their homes (land registry plans will identify those areas). Town house free holders have right of access on the estate communal roads and access areas but are strictly prohibited from parking there or using the visitor (V) bays on site, which are for exclusive use of the apartment leaseholder visitors.
Apartment leaseholders have n umbered’ private parking spaces either externally or in the building undercroft. The visitor (V) bays are for the exclusive use of their visitors and are not intended for use by residents. 28 parking permits are issued to leaseholders on a two month rolling basis. Any vehicles parked outside these restrictions will be issued with a Parking Charge Notice by our contracted parking patrol company O PS .
Apartment resident’s Carers vehicles are exempt from parking controls when they are displaying a valid (NHS, council and private) Carers notice in their vehicle. Hand written notes are not acceptable. The parking of commercial vehicles overnight in (visitor) V bays is strictly prohibited.
Under current Fire and Health & Safety regulations the items must only be stored in a locked metal cabinet in private parking bays.
NOTE: VQMC do not receive any financial benefit from any fines issued, which are the sole income of the parking control company.
Townhouse freeholders can park cycles anywhere within the demise of their property.
Apartment leaseholders must use the cycle racks provided in the undercroft areas or within their own numbered parking bay. However, each bicycle must have a valid white tag attached, which denotes the owners apartment number. Tags are obtainable from Wishtower.
Town house freeholders are able to use a BBQ within their own property, however consideration should always be given to neighbours.
Apartment residents may only use gas or electric BBQ’s. Only ONE gas bottle can be stored on a balcony. Solid fuel BBQ’s and fire pits (logs burners etc) are strictly prohibited because of the risk of fire. Consideration MUST also be given to smoke interference for neighbouring apartments.
Town house freeholders can erect washing lines as required within the demise of their rear gardens only.
The lease prohibits any washing from being hung out on the balcony by Apartment leaseholders, however the directors have agreed to relax this requirement only for a cloths dryer frame, which must be to the rear of the balcony and MUST be below the height of the top balcony rail.
Apartments are fitted with fire alarms by the developer, which are interconnected and run off the mains electricity but with battery backup. The batteries will require annual replacement as they omit an audible beep when running low, which can be an annoyance to neighbours and is against fire regulations.
Gas appliances should be checked annually by a qualified Gas Safe Registered engineer.
The external communal front door keys are of a high security nature and locksmiths will not supply duplicates with an authorisation card. Wishtower can supply a new replacement key upon request at cost plus a small admin fee
Townhouse freeholders are required to arrange all aspects of their own insurance requirements.
Apartment leaseholders receive buildings insurance as part of their service charge payment however this only covers those areas / items defined in the lease as being the responsibility of the management company. There is currently and excess applicable to any claims made against this insurance, which has a higher banding for escape of water and subsidence. Wishtower can advise the current level of excess. All apartment leaseholders are responsible for their own contents insurance.
Townhouse freeholders are at liberty to park their vehicles within the demise of their own property without restriction.
Apartment leaseholders are required to have their vehicles insured, even if declared SORN with DVLA. There are specialist companies that supply SORN insurance at considerably reduced premiums. This is simply so that there is insurance cover in the event that damage is caused by a SORN vehicle (e.g fire etc).
Townhouse freeholders are responsible for all aspects of their property within the demise of their boundaries.
Apartment leaseholders have a diverse responsibility for fixtures , fittings, walls, windows etc and should refer to their respective lease for clarification.
Town House freeholders are governed by the terms of their covenants, which would have been supplied with the deeds of their properties.
Apartment leaseholders are governed by the terms of their lease, which are both extensive and quite complex. We recommend that you refer to a copy of the lease for guidance.
Tenants are also required to comply with the terms of the covenant or lease governing the property they reside in. Freeholders and leaseholders may be held responsible for the behaviour of their tennants.
A licence will be required for anything involving making changes to company / communal property or changes within an apartment where the management company need to define the liabilities and responsibilities of the leaseholder and management company, either internally or externally (such as walls, ducts, flues etc). A licence will only be granted after payment of the relevant administration fee (contact Wishtower for current fees) and when Victoria Quay Management Co Ltd, are satisfied that all necessary criteria have been fulfilled by the leaseholder.
NO REMEDIAL WORKS MUST BE UNDERTAKEN WITHOUT THE PRIOR AUTHORISATION (licence), OF VICTORIA QUAY MANAGEMENT CO LTD.
Pleaase apply by email to Wishtower to apply for a licence.
Electronic gate fobs are available from Wishtower Property Management. The cost is £55 each and due to the rising costs VQMC are no longer able to subsidise. Please note, there is a limit of 2 fobs per apartment per year, (regardless of leaseholder or tenant).
The budget in the accounts section of this website has a full breakdown of our annual service charge total for the apartments. This includes the Estate Fund which covers the grounds and the Flat Fund which covers the buildings.
The service charge total for the houses is just the Estate Fund.
